GET Reimbursed
GETIDA works with you to ensure you make the best decisions for your business. E-Commerce is growing annually by at least 30% and this incredible growth means more inventory is moving and more possibilities for errors. We use our software to analyze your data, reconcile your inventory, and then we file claims for reimbursement on your behalf. Below you can find the types of claims we have experience in managing:

Returns Audit
Returns Reimbursement:
A reimbursement was never actually paid Out
Returned Not Refunded after 45 Days:
The customer received a refund but they never returned the item
Return Overcharge:
The customer was refunded more than they originally charged
The wrong item returned:
A customer sent the wrong item back and Amazon accepted it
Damaged Returns:
The product was returned and then damaged
Return after 60 days:
A customer was granted a special after the usual policy window

Warehouse Audit
Receiving Discrepancy:
Inventory was improperly received or miscounted from inbound shipments in past 9 months
Lost:
Inventory was lost in the warehouse
Damaged:
Inventory was damaged at the warehouse
Destroyed:
Inventory was destroyed without seller permission

Accounting Audit
Credited more than Charged:
The account was billed more than initial order amount
Seller Fee:
The seller was wrongfully charged for weight or dimension of inventory
Unfair Reimbursement:
The reimbursement the seller received was not correlative to lost value
Chargeback not Refunded:
A consumer received a chargeback but the seller was not reimbursed
Reimbursement Error:
Reimbursement was issued but the seller never received the money
Adjusting Balance Sheet:
Results of our auditing data and financial recovery services are then applied to the balance sheet and profit and loss statement adjustments for maximum accuracy

Available Inventory Level Audit
Inventory Replacement:
A returned item is said to be back in your inventory but it is not
Independent Inventory Analysis:
GETIDA monitors inventory levels independently to ensure that no inventory goes missing
Missing Inventory:
The seller was reimbursed for less quantity of inventory than what was supposed to be reimbursed
Removal Order:
Items are missing from inside the removal order

Shipping Audit
Inbound Shipping Damaged by Carrier
While shipping FBA, the carrier damaged incoming inventory
Damaged Return by Carrier:
Inventory was returned by the consumer and damaged during the return by the carrier
Removal Order Damaged or Lost:
The removal order was damaged or lost in transit
Multi-Channel:
Item sold on different marketplaces were said to be delivered that consumer never received product