We are registered with Amazon as developers, so we require your Amazon MWS API credentials to pull reports and run our audit.

We do! We have a special department that deals with larger or more complicated cases that you have been unable to resolve on your own.

After signing up, you will be assigned to a case manager that will be filing claims on your behalf. Afterward, our claim engine will audit

We charge a 25% recovery fee based on successful reimbursements we filed. If we do not recover, we do not charge.

We send out a monthly invoice with all reimbursement details for your review. All reports are for the previous month of work. When you sign

GETIDA aims to be 100%  compliant with Amazon’s Terms of Service. Amazon’s TOS outlines a few requirements for our industry. Here are a few of their requirements:

We have standard terms of service that you agree to when signing up. Our service is month-to-month. However, you can cancel the service at any

We track the cases we file with unique case IDs. We use these case IDs to track reimbursements when billing you. We will never charge

We believe there are a few key ways we are different from other services that claim to do similar audits of FBA reimbursements. We follow

Any data we collect is for the express purpose of helping you with your business needs. If you choose to cancel our service, then upon

At GETIDA, we utilize auditing software that is specially designed for FBA sellers, who want to keep track of everything related to their sales. With

GETIDA can audit and claim reimbursements for the following Amazon marketplaces: North America Amazon Amazon.com (United States) Amazon.ca (Canada) Amazon.com.mx (Mexico) UK Amazon Amazon.de (Germany)

No. GETIDA does not automate claim submission. Beyond the fact that automated claims submission is against Amazon’s Terms of Service, we work hard to ensure