Privacy Policy
Your privacy is important to Us. Anything You Need, LLC d/b/a Getida (“Getida” or “Us” or “We” or “Our”) is committed to protecting Your privacy and information in accordance with applicable legal and industry standards. Users of Getida’s Services and/or Website (“You,” “Your,” or “Customer”) should have a comprehensive understanding of Our information collection and usage practices and know that You have control of the personal and commercial information that You provide to Us.
This Privacy Policy explains how Information (defined below) is collected, used, and disclosed by Getida when You access or use the Services and/or Website.
If you do not agree with the terms of this Privacy Policy, do not access or use Our website or Our Services.
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, You are the controller of Information. In general, Getida is the processor of the Information.
This privacy policy is applicable only to Getida. It does not apply to any third-party applications or software that integrates with the Services or the Website. Getida is not responsible for the privacy policies or practices of any third parties
I. WHAT INFORMATION DO WE COLLECT?
When you use Getida’s website www.Getida.com (the “Website”), or utilize Getida’s services (collectively “Services”) including, but not limited to, using the dashboard provided by Getida, claims with third-party logistics providers (such as Amazon.com and its affiliates) related to Your goods, financial transactions, and inventory, units lost, damaged, destroyed, returned without 20% restocking fee, credited more than charged, refunded but never returned, commission wrongfully charged, replacements over 45 days, stock deducted after shipment closed, the wrong item returned and scanned, chargeback not refunded, returns damaged by carrier or amazon.com, and review and initial evaluation by Getida of Your potential eligibility for financing or factoring or additional solutions or services, Getida may collect, or You may be asked to provide personally identifiable information (collectively, “Personal Information”). Getida will not collect or monitor any Personal Information about You or Your customers (collectively “Information” or “Personal Data”) without Your consent by virtue of (i) You providing the Information, and/or (ii) Your use of the Services or Website (collectively Your “Consent”). You agree to and will obtain consent from Your customers for the use and access of their personal and commercial Information (and that personal and commercial information is included in the term “Information”) by Getida and other third parties, before inputting such on the Services and/or Website and are expressly prohibited from inputting such on the Services and/or Website before doing so. The only Information We collect is what You provide to Us via Your Consent. If, after agreeing to allow Us to use Information for a particular purpose via Your Consent, You decide that You do not want the information to be used in that manner, You must contact Us by e-mail at support@getida.com, or by phone at 1 (888)-280-0032, or log on to the Website and change Your preferences. Please keep in mind that it may take several days for Getida to implement the change in Your preferences. Getida collects Information from You at several different points in Your use of the Services:
a) New Account Registration and Use of Services
i) What Information is collected at this stage?
(1) When You register for an account with Getida, You will be asked to create a login name and password, as well as to provide Your contact and company information, such as Your name, title, and email address.
(2) When You use the Services, You may input information such as order, inventory, customer personal, and commercial information.
(3) We may collect Your customers’ name, email, shipping and billing address, payment details, company name, phone number, IP address, and information about orders or transactions that You initiate.
(4) You may also be asked to provide billing information, such as Your credit card type, card number, expiration date, security code, and billing address.
ii) We collect the above information for the following purposes:
(1) To identify You when You use the Services and in order to customize and personalize Your experience.
(2) To provide You with the Services.
(3) In order to monitor and improve the Services.
(4) To maintain the security of the Services.
(5) To prepare and send invoices or to charge you for Your use of the Services.
(6) To prevent credit card fraud.
(7) To contact You when necessary in connection with Your use of the Services and for our contact management database.
(8) To send You periodic updates, product/Services information, and/or newsletters, if You have signed up to receive them.
(9) For account management and other administrative matters.
(10) To communicate with you by responding to your requests, comments, and questions and to send emails and other communications.
(11) To provide, update, maintain and protect our Services, Website, and business.
(12) We may aggregate and anonymize information with data collected from other users of the Services.
b) Access to Services
i) What Information is collected at this stage?
1) Log Data and Session information such as IP (Internet Protocol) addresses, browser types and operating platform, device information, and location information in accordance with the consent process provided by your device.
2) Cookies and web tracking: When You use the Services as a guest or as an account holder, cookies or web beacons, pixel tags and clear GIFs may be stored on Your computer Cookies are small text files containing some information about Your preferences and allows Your usage to be tracked. Some of these cookies might include (but are not limited to) _session_id, unique token, sessional. The use of cookies or other web tracking is industry standard, and You will find them used on most major websites. You can always choose to disable cookies or other web tracking from being stored on Your computer by changing Your browser settings. Disabling cookies or other web tracking, however, may result in a limited experience of functionality and services, and in some cases may mean that We are unable to provide You with the Services, or parts of the Services. Some of Our business partners whose content is incorporated into or linked to from Our site may also use cookies or web tracking. However, We have no access to or control over these cookies or web tracking.
ii) Why do We collect it?
(1) Session information is used to troubleshoot technical issues and improve site usability. (2) Cookies are used to identify You when You use the Services, and potentially avoid repeated entry of usernames or passwords.
(3) Aggregated user data may be collected from cookies and used by Getida to make improvements to Our site based on the aggregated usage statistics collected from cookies. These aggregated usage statistics are anonymous to third parties.
c) Customer Contact
i) What Information is collected at this stage?
If You contact Getida by telephone, email, or otherwise, the details of Your contact, Your contact information, and Your comments may be kept on record.
ii) Why do We collect it?
(1) To send You information about products and services that may be of interest to You (subject to Our opt-in/opt-out policy).
(2) In order to monitor and improve the Services.
(3) To maintain the security of the Services.
(4) To prepare and send invoices or to charge you for Your use of the Services.
(5) To prevent credit card fraud.
(6) To contact You when necessary in connection with Your use of the Services and for our contact management database.
(7) To send You periodic updates, product/Services information, and/or newsletters, if You have signed up to receive them.
(8) For account management and other administrative matters.
(9) To communicate with you by responding to Your requests, comments, and questions and to send emails and other communications.
(10) To provide, update, maintain and protect our Services, Website, and business.
(11) To identify You when You use the Services and in order to customize and personalize Your experience.
(12) We may aggregate and anonymize information with data collected from other users of the Services.
d) Online Surveys
i) What Information is collected at this stage?
From time to time, Getida may conduct market research surveys either by itself or by employing the services of a third party to do so on Our behalf. You may choose to participate in Our surveys, and Your answers to Our survey, as well as Your contact information, may be kept on record. In such instances, the information You provide will be protected in a manner that is consistent with the Privacy Policy. Please note that the information You provide through Our surveys will be used on an aggregated basis unless We inform You otherwise beforehand.
ii) Why do We collect it?
(1) To send You information about products and services that may be of interest to You (subject to Our opt-in/opt-out policy).
(2) In order to monitor and improve the Services.
(3) To maintain the security of the Services.
(4) To prepare and send invoices or to charge for Your use of the Services.
(5) To prevent credit card fraud.
(6) To contact You when necessary in connection with Your use of the Services and for our contact management database.
(7) To send You periodic updates, product/Services information, and/or newsletters, if You have signed up to receive them.
(8) For account management and other administrative matters.
(9) To communicate with you by responding to Your requests, comments, and questions and to send emails and other communications.
(10) To provide, update, maintain and protect our Services, Website, and business.
(11) To identify You when You use the Services and in order to customize and personalize Your experience.
(12) We may aggregate and anonymize information with data collected from other users of the Services.
e) Information from Third Parties
i) What Information is collected at this stage?
Third parties are individuals or businesses that have agreed to work with Getida to promote the Services by referring clients to Us and, with Your consent, provide Your contact and company information, such as Your name, title, and email address.
ii) Why do We collect it?
(1) To send You information about products and services that may be of interest to You.
(2) In order to monitor and improve the Services.
(3) To maintain the security of the Services.
(4) To prepare and send invoices or to charge for Your use of the Services.
(5) To prevent credit card fraud.
(6) To contact You when necessary in connection with Your use of the Services and for our contact management database.
(7) To send You periodic updates, product/Services information, and/or newsletters, if You have signed up to receive them.
(8) For account management and other administrative matters.
(9) To communicate with you by responding to Your requests, comments, and questions and to send emails and other communications.
(10) To provide, update, maintain and protect our Services, Website, and business.
(11) To identify You when You use the Services and in order to customize and personalize Your experience.
(12) We may aggregate and anonymize information with data collected from other users of the Services.
II. WHO DO WE SHARE INFORMATION WITH?
We do not share information with anyone outside of Getida unless one of the following circumstances applies: (1) With Your consent. We may share information with companies, organizations, or individuals outside of Getida when We have Your specific consent to do so. (2) With account managers. If Your Getida account is managed for You by a Getida employee or representative, such as an account manager, then that person will have access to Information. With that access, Your account manager may be able to: (a) View statistics regarding Your account. (b) change Your account password. (c) suspend or terminate Your account access. (d) access or retain Information stored as part of Your account. (e) access Your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental request. (f) restrict Your ability to delete or edit information or privacy settings. (g) conduct external processing. (3) Disclosure to Affiliates or Partners. We may provide Information to Our affiliates or other trusted businesses or persons, based on Our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures, (i) to process it for us in connection with the Services, and/or Website and/or (ii) in connection with marketing agreements for the purposes of marketing related products and services. (4) Disclosure of Anonymized Information. We may share aggregated, non-personally identifiable information publicly and with Our partners – like integrated and strategic partners, customers, vendors, or connected sites. For example, We may share information publicly to show trends about the general use of Our Services. (5) Transmission over Third-Party Networks. Processing of Information on the Services, and/or Website and the transmission of messages between You and Getida relating to the Services, and/or Website including Your account-related data, may involve transmissions, processing or storage via various third-party networks or platform (which may or may not be secure) and to various countries outside of the United States. While We utilize current commercially acceptable security measures to safeguard information, no security method is absolutely reliable and transmission of Your data over the Internet carries some inherent risk. (6) Disclosure for Legal Reasons. We may share information with companies, organizations, or individuals outside of Getida if We have a good-faith belief that access, use, preservation, or disclosure of the Information is reasonably necessary to: a) meet any applicable law, regulation, legal process, or enforceable governmental request. b) enforce Getida’s Terms of Service or any agreement between You and Getida, including investigation of potential violations. c) detect, prevent, or otherwise address fraud, security, or technical issues. d) protect against harm to the rights, property, or safety of Getida, Our users, or the public as required or permitted by law. (7) Merger or Other Transaction. If Getida is involved in a merger, acquisition or asset sale, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding, We will continue to ensure the confidentiality of any information and give affected users notice before Information is transferred or becomes subject to a different privacy policy. (8) Third Parties. Links and Integration may be present or available on the Services, and/or Website that result in You leaving the Services, and/or Website and/or being taken to or utilizing applications, services, or websites controlled by other parties. Any information that You provide to such third-party applications, services or websites, is not subject to this Privacy Policy, and We strongly recommend that You make Yourself aware of the privacy and security policies of all third-party applications, services, or websites that You access. Additionally, certain providers may be located in or have facilities that are located in a different jurisdiction than either You or Us. So if You elect to proceed with a transaction that involves the services of a third-party Services provider, then the Information may become subject to the laws of the jurisdiction(s) in which that Services provider or its facilities are located.
III. HOW LONG DO WE RETAIN INFORMATION?
Getida will retain Information in accordance with the Agreement, as required by applicable law, and/or for the purposes described in this Privacy Policy. This may include keeping Information after you have deactivated Your account for the period of time needed for Getida to pursue legitimate business interests, conduct audits, comply with and demonstrate compliance with legal obligations, pursuant to the Agreement, and enforce the Agreement. Deletion of Your data may affect Your ability to utilize, and Getida’s ability to provide, the Services in whole or in part.
IV. YOUR CONTROL OVER INFORMATION
In certain circumstances, you have the following rights: ● The right to access, update or delete the information we have about You. Whenever possible, you can access, update or request deletion of Information directly within Your account settings section. If You are unable to perform these actions yourself, please Contact Us to assist You. ● The right of rectification. You have the right to have information rectified if that information is inaccurate or incomplete. ● The right to object. You have the right to object to our processing of Information. ● The right of restriction. You have the right to request that we restrict the processing of Information. ● The right to data portability. You have the right to be provided with a copy of the information we have about You in a structured, machine-readable, and commonly used format. ● The right to withdraw consent. You also have the right to withdraw Your consent at any time where We relied on Your consent to process Information. Please note that we may ask You to verify Your identity before responding to such requests. Restriction or deletion of Your data may affect Your ability to utilize, and Getida’s ability to provide, the Services in whole or in part. You may exercise control through Your preferences as to the frequency and content of Our communications with You. Opt-In and Opt-Out Policy. By agreeing to the Agreement including the Terms and Conditions and this Privacy Policy, You agree to the following: i) If You are a paying subscriber to the Services, and/or Website, You consent to receive information from Getida, which may include newsletters, product information and service offers by email. You may opt-out of receiving such information at any time by contacting Us by email at support@Getida.com, by phone at 1 (888)-280-0032, or by logging onto Your Account and updating Your preferences. ii) If You are not a paying subscriber to the Services, and/or Website, We will not send You any information without Your prior consent. You may opt into receipt of additional information, or opt-out of receipt of information, at any time by contacting Us by email at support@Getida.com, by phone at 1 (888)-280-0032. Notwithstanding the foregoing, You may not opt-out of receiving invoices or other information important to the operation of the Services, and/or Website or Your account, at the sole discretion of Getida. All opt-in and opt-out requests may take up to several days to implement. Accessing Information a) You may at any time access Your account if You log in to Your account with Getida, or You can follow the links that may be provided within Our emails to You to manage Your preferences. You can also contact us at support@Getida.com, by phone at 1 (888)-280-0032. Although We will take reasonable steps to keep the information accurate, complete, and up-to-date, We request that You keep the Information as to current as possible so that We may continue to improve the Service. b) We will only withhold Your access to Information in extremely limited circumstances where it is permitted and/or required by law, such as where it might create a dangerous situation, compromise an investigation or court proceeding, compromise Getida’s business efforts, or improperly disclose the personal information of another. c) If You wish to view what information we hold about You or if You want it to be removed from Getida’s Services, please contact us by email at support@Getida.com, by phone at 1 (888)-280-0032.
V. MINORS
a) The Service is not directed to minors and You may not use the Getida Services if You are under the age of 18. Getida does not intend, seek or knowingly collect information from or about minors.
b) As We cannot distinguish the age of persons who access Our site, a blanket privacy policy is applied.
c) Should a parent or guardian have reason to believe that a minor has provided Getida with personal information, please contact Us to ensure that the information is removed and that We unsubscribe them from any promotional contact opportunities or other communications.
VI. SECURITY
a) Getida has implemented technology and security features to safeguard the privacy of Information. A secure server protects Information. Additionally, with Getida, You can be assured that the Information You provide to Getida is transmitted using Secure Socket Layer (SSL) encryption and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. If You become aware of any security breach, please let Us know as soon as possible.
b) We have internal procedures in place requiring Our employees and data processors to respect the confidentiality of any Information held by Getida. We restrict access to Information to Getida employees, contractors, and agents who need to know that information in order to process it in connection with the Service, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
c) Getida will endeavor to take all reasonable steps to keep secure any information that We hold. Information is stored on secure servers that are protected in controlled facilities. Getida will not be held responsible for events arising from third parties gaining unauthorized access to Information, or people with access exceeding their authority.
d) Please note also that Getida may use overseas facilities to process or back up its Information. As a result, We may transfer and store Information in such overseas facilities. However, this does not change any of Our commitments to safeguard Your privacy.
e) You can play Your part in safeguarding Information by never disclosing Your login name, password, or account information to anybody. Whenever You log in to the Service, particularly on somebody else’s computer or on public computers, You should always log out at the end of Your session. Your assistance will help Us protect the privacy of Information.
f) Getida cannot be held responsible for lapses in security caused by third-party access to Information as a result of Your failure to keep Your personal, commercial, or security information private. Please notify Us immediately if there is any unauthorized use of Your account by any other Internet user or any other breach of security.
VII. CHANGES
Getida reserves the right to update or otherwise change its Privacy Policy at any time, whereupon Getida will update its Website accordingly. We will notify You of any changes by posting the new Privacy Policy on this webpage. You are advised to review this Privacy Policy periodically for any changes. If the changes are significant, We will try to provide a more prominent notice (including, for certain services, email notification of changes or through the Services). We will also keep prior versions of this Privacy Policy in an archive for Your review upon request. Your continued use of the Services, and/or by accessing the Website, after changes to Our Privacy Policy constitutes acceptance of those changes. If you disagree with the changes to this Privacy Policy, you should deactivate Your account.
NOTICE TO CALIFORNIA CUSTOMERS:
PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT OF 2018 (THE “CCPA”), NATURAL PERSONS WHO ARE CALIFORNIA RESIDENTS HAVE CERTAIN RIGHTS CONCERNING THEIR PERSONAL INFORMATION HELD BY GETIDA AS DESCRIBED BELOW.
YOU HAVE THE RIGHT TO REQUEST THAT WE DISCLOSE WHAT INFORMATION GETIDA COLLECTS, USES, DISCLOSES, AND SELLS. YOU MAY SUBMIT A CONSUMER REQUEST TO KNOW THIS INFORMATION BY SENDING THE SAME TO US BY EMAIL SUPPORT@GETIDA.COM, BY PHONE AT 1 (888)-280-0032. IN ORDER TO VERIFY YOUR REQUEST,
WE WILL ASK YOU TO PROVIDE YOUR NAME, EMAIL ADDRESS, AND CERTAIN OTHER PIECES OF IDENTIFYING INFORMATION. ONCE YOU HAVE SUBMITTED THIS INFORMATION AND ANY NECESSARY SUPPORTING DOCUMENTATION, WE WILL CONFIRM THE INFORMATION BY REVIEWING IT AGAINST OUR RECORDS TO VERIFY YOUR IDENTITY.
FOR THE CATEGORIES OF INFORMATION WE HAVE COLLECTED OVER THE PAST TWELVE (12) MONTHS, OR MAY COLLECT ABOUT YOU, THE CATEGORIES OF SOURCES FROM WHICH SUCH INFORMATION IS COLLECTED, THE BUSINESS AND/OR COMMERCIAL PURPOSES FOR COLLECTING SUCH INFORMATION, THE CATEGORIES OF THIRD PARTIES TO WHOM THAT INFORMATION IS DISCLOSED AND THE BUSINESS AND/OR COMMERCIAL PURPOSES OF DISCLOSING SUCH INFORMATION, PLEASE REFER TO SECTIONS I THROUGH IV OF OUR PRIVACY POLICY.
GETIDA DOES NOT SELL (AS SUCH TERM IS DEFINED IN THE CCPA) THE INFORMATION WE COLLECT (AND WILL NOT SELL IT WITHOUT PROVIDING A RIGHT TO OPT-OUT) EXCEPT FOR INCIDENTAL DATA TRANSFER TO THIRD PARTIES TO ASSIST IN THE DELIVERY AND/OR FACILITATION OF THE SERVICES AND WE MAY SHARE CONTACT INFORMATION INCLUDING NAME, EMAIL, PHONE NUMBER, ETC WITH BUSINESS PARTNERS OR COMPANIES WE HAVE MARKETING AGREEMENTS WITH, FOR THE PURPOSES OF MARKETING RELATED PRODUCTS AND SERVICES.
YOU HAVE THE RIGHT TO REQUEST THE DELETION OF INFORMATION COLLECTED OR MAINTAINED BY GETIDA. YOU MAY SUBMIT A CONSUMER REQUEST TO DELETE THIS INFORMATION BY EMAILING US AT SUPPORT@GETIDA.COM, BY PHONE AT 1 (888)-280-0032. IN ORDER TO VERIFY YOUR REQUEST, WE WILL ASK YOU TO PROVIDE YOUR NAME, EMAIL ADDRESS, AND CERTAIN OTHER PIECES OF IDENTIFYING INFORMATION. ONCE YOU HAVE SUBMITTED THIS INFORMATION AND ANY NECESSARY SUPPORTING DOCUMENTATION, WE WILL CONFIRM THE INFORMATION BY REVIEWING IT AGAINST OUR RECORDS TO VERIFY YOUR IDENTITY. FOR FURTHER DETAILS ON HOW TO REQUEST THAT WE UPDATE OR DELETE INFORMATION, PLEASE REFER TO SECTION IV OF OUR PRIVACY POLICY.
YOU HAVE THE RIGHT NOT TO RECEIVE DISCRIMINATORY TREATMENT BY GETIDA FOR EXERCISING THE PRIVACY RIGHTS GRANTED BY THE CCPA. IN ORDER TO EXERCISE THE RIGHTS DESCRIBED ABOVE, YOU MAY DESIGNATE AN AUTHORIZED AGENT TO MAKE A REQUEST UNDER CCPA ON YOUR BEHALF.
CONTACT. PLEASE CONTACT US AT SUPPORT@GETIDA.COM, BY PHONE AT 1 (888)-280-0032 IF YOU HAVE ANY QUESTIONS ABOUT OUR PRIVACY POLICY AND/OR OUR PRIVACY PRACTICES.