Privacy Policy

Privacy Policy

Your privacy is important to Us. Anything You Need, LLC d/b/a Getida (“Getida” or “Us” or “We” or “Our”) is committed to protecting Your privacy and information in accordance with applicable legal and industry standards. Users of Getida’s Services and/or Website (“You,” “Your,” or “Customer”) should have a comprehensive understanding of Our information collection and usage practices and know that You have control of the personal and commercial information that You provide to Us.
This Privacy Policy explains how Information (defined below) is collected, used, and disclosed by Getida when You access or use the Services and/or Website.
If you do not agree with the terms of this Privacy Policy, do not access or use Our website or Our Services. Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, You are the controller of Information. In general, Getida is the processor of the Information.
This privacy policy is applicable only to Getida. It does not apply to any third-party applications or software that integrates with the Services or the Website. Getida is not responsible for the privacy policies or practices of any third parties

I. WHAT INFORMATION DO WE COLLECT?

When you use Getida’s website www.Getida.com (the “Website”), or utilize Getida’s services (collectively “Services”) including, but not limited to, using the dashboard provided by Getida, claims with third-party logistics providers (such as Amazon.com and its affiliates) related to Your goods, financial transactions, and inventory, units lost, damaged, destroyed, returned without 20% restocking fee, credited more than charged, refunded but never returned, commission wrongfully charged, replacements over 45 days, stock deducted after shipment closed, the wrong item returned and scanned, chargeback not refunded, returns damaged by carrier or amazon.com, and review and initial evaluation by Getida of Your potential eligibility for financing or factoring or additional solutions or services, Getida may collect, or You may be asked to provide personally identifiable information (collectively, “Personal Information”). Getida will not collect or monitor any Personal Information about You or Your customers (collectively “Information” or “Personal Data”) without Your consent by virtue of
(i) You providing the Information, and/or
(ii) Your use of the Services or Website (collectively Your “Consent”).
You agree to and will obtain consent from Your customers for the use and access of their personal and commercial Information (and that personal and commercial information is included in the term “Information”) by Getida and other third parties, before inputting such on the Services and/or Website and are expressly prohibited from inputting such on the Services and/or Website before doing so. The only Information We collect is what You provide to Us via Your Consent. If, after agreeing to allow Us to use Information for a particular purpose via Your Consent, You decide that You do not want the information to be used in that manner, You must contact Us by e-mail at support@getida.com, or by phone at 1 (888)-280-0032, or log on to the Website and change Your preferences. Please keep in mind that it may take several days for Getida to implement the change in Your preferences. Getida collects Information from You at several different points in Your use of the Services:

a) New Account Registration and Use of Services
i) What Information is collected at this stage?
ii) We collect the above information for the following purposes:
b) Access to Services
i) What Information is collected at this stage?
ii) Why do We collect it?
c) Customer Contact
i) What Information is collected at this stage?
If You contact Getida by telephone, email, or otherwise, the details of Your contact, Your contact information, and Your comments may be kept on record.
ii) Why do We collect it?
d) Online Surveys
i) What Information is collected at this stage?
From time to time, Getida may conduct market research surveys either by itself or by employing the services of a third party to do so on Our behalf. You may choose to participate in Our surveys, and Your answers to Our survey, as well as Your contact information, may be kept on record. In such instances, the information You provide will be protected in a manner that is consistent with the Privacy Policy. Please note that the information You provide through Our surveys will be used on an aggregated basis unless We inform You otherwise beforehand.
ii) Why do We collect it?
e) Information from Third Parties
i) What Information is collected at this stage?
Third parties are individuals or businesses that have agreed to work with Getida to promote the Services by referring clients to Us and, with Your consent, provide Your contact and company information, such as Your name, title, and email address.
ii) Why do We collect it?

II. WHO DO WE SHARE INFORMATION WITH?

We do not share information with anyone outside of Getida unless one of the following circumstances applies:

III. HOW LONG DO WE RETAIN INFORMATION?

Getida will retain Information in accordance with the Agreement, as required by applicable law, and/or for the purposes described in this Privacy Policy. This may include keeping Information after you have deactivated Your account for the period of time needed for Getida to pursue legitimate business interests, conduct audits, comply with and demonstrate compliance with legal obligations, pursuant to the Agreement, and enforce the Agreement. Deletion of Your data may affect Your ability to utilize, and Getida’s ability to provide, the Services in whole or in part.

IV. YOUR CONTROL OVER INFORMATION

In certain circumstances, you have the following rights:

V. MINORS

VI. SECURITY

VII. CHANGES

Getida reserves the right to update or otherwise change its Privacy Policy at any time, whereupon Getida will update its Website accordingly. We will notify You of any changes by posting the new Privacy Policy on this webpage. You are advised to review this Privacy Policy periodically for any changes. If the changes are significant, We will try to provide a more prominent notice (including, for certain services, email notification of changes or through the Services).
We will also keep prior versions of this Privacy Policy in an archive for Your review upon request. Your continued use of the Services, and/or by accessing the Website, after changes to Our Privacy Policy constitutes acceptance of those changes. If you disagree with the changes to this Privacy Policy, you should deactivate Your account.

NOTICE TO CALIFORNIA CUSTOMERS:

PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT OF 2018 (THE “CCPA”), NATURAL PERSONS WHO ARE CALIFORNIA RESIDENTS HAVE CERTAIN RIGHTS CONCERNING THEIR PERSONAL INFORMATION HELD BY GETIDA AS DESCRIBED BELOW.
YOU HAVE THE RIGHT TO REQUEST THAT WE DISCLOSE WHAT INFORMATION GETIDA COLLECTS, USES, DISCLOSES, AND SELLS. YOU MAY SUBMIT A CONSUMER REQUEST TO KNOW THIS INFORMATION BY SENDING THE SAME TO US BY EMAIL SUPPORT@GETIDA.COM, BY PHONE AT 1 (888)-280-0032. IN ORDER TO VERIFY YOUR REQUEST,
WE WILL ASK YOU TO PROVIDE YOUR NAME, EMAIL ADDRESS, AND CERTAIN OTHER PIECES OF IDENTIFYING INFORMATION. ONCE YOU HAVE SUBMITTED THIS INFORMATION AND ANY NECESSARY SUPPORTING DOCUMENTATION, WE WILL CONFIRM THE INFORMATION BY REVIEWING IT AGAINST OUR RECORDS TO VERIFY YOUR IDENTITY.
FOR THE CATEGORIES OF INFORMATION WE HAVE COLLECTED OVER THE PAST TWELVE (12) MONTHS, OR MAY COLLECT ABOUT YOU, THE CATEGORIES OF SOURCES FROM WHICH SUCH INFORMATION IS COLLECTED, THE BUSINESS AND/OR COMMERCIAL PURPOSES FOR COLLECTING SUCH INFORMATION, THE CATEGORIES OF THIRD PARTIES TO WHOM THAT INFORMATION IS DISCLOSED AND THE BUSINESS AND/OR COMMERCIAL PURPOSES OF DISCLOSING SUCH INFORMATION, PLEASE REFER TO SECTIONS I THROUGH IV OF OUR PRIVACY POLICY.
GETIDA DOES NOT SELL (AS SUCH TERM IS DEFINED IN THE CCPA) THE INFORMATION WE COLLECT (AND WILL NOT SELL IT WITHOUT PROVIDING A RIGHT TO OPT-OUT) EXCEPT FOR INCIDENTAL DATA TRANSFER TO THIRD PARTIES TO ASSIST IN THE DELIVERY AND/OR FACILITATION OF THE SERVICES AND WE MAY SHARE CONTACT INFORMATION INCLUDING NAME, EMAIL, PHONE NUMBER, ETC WITH BUSINESS PARTNERS OR COMPANIES WE HAVE MARKETING AGREEMENTS WITH, FOR THE PURPOSES OF MARKETING RELATED PRODUCTS AND SERVICES.
YOU HAVE THE RIGHT TO REQUEST THE DELETION OF INFORMATION COLLECTED OR MAINTAINED BY GETIDA. YOU MAY SUBMIT A CONSUMER REQUEST TO DELETE THIS INFORMATION BY EMAILING US AT SUPPORT@GETIDA.COM, BY PHONE AT 1 (888)-280-0032. IN ORDER TO VERIFY YOUR REQUEST, WE WILL ASK YOU TO PROVIDE YOUR NAME, EMAIL ADDRESS, AND CERTAIN OTHER PIECES OF IDENTIFYING INFORMATION. ONCE YOU HAVE SUBMITTED THIS INFORMATION AND ANY NECESSARY SUPPORTING DOCUMENTATION, WE WILL CONFIRM THE INFORMATION BY REVIEWING IT AGAINST OUR RECORDS TO VERIFY YOUR IDENTITY. FOR FURTHER DETAILS ON HOW TO REQUEST THAT WE UPDATE OR DELETE INFORMATION, PLEASE REFER TO SECTION IV OF OUR PRIVACY POLICY. YOU HAVE THE RIGHT NOT TO RECEIVE DISCRIMINATORY TREATMENT BY GETIDA FOR EXERCISING THE PRIVACY RIGHTS GRANTED BY THE CCPA. IN ORDER TO EXERCISE THE RIGHTS DESCRIBED ABOVE, YOU MAY DESIGNATE AN AUTHORIZED AGENT TO MAKE A REQUEST UNDER CCPA ON YOUR BEHALF.
CONTACT. PLEASE CONTACT US AT SUPPORT@GETIDA.COM, BY PHONE AT 1 (888)-280-0032 IF YOU HAVE ANY QUESTIONS ABOUT OUR PRIVACY POLICY AND/OR OUR PRIVACY PRACTICES.

GDPR ADDENDUM TO PRIVACY POLICY.

1. DEFINITIONs

1.1. DATA PROTECTION LEGISLATION: THE GENERAL DATA PROTECTION REGULATION ((EU) 2016/679) AND ANY OTHER DIRECTLY APPLICABLE EUROPEAN UNION REGULATION RELATING TO PRIVACY. 2. DATA PROTECTION.
2.1. YOU AND GETIDA WILL COMPLY WITH ALL APPLICABLE REQUIREMENTS OF THE DATA PROTECTION LEGISLATION. THIS CLAUSE 2.1 IS IN ADDITION TO AND DOES NOT RELIEVE, REMOVE OR REPLACE, YOUR OR GETIDA’S OBLIGATIONS UNDER THE DATA PROTECTION LEGISLATION.
2.2. YOU AND GETIDA ACKNOWLEDGE THAT FOR THE PURPOSES OF THE DATA PROTECTION LEGISLATION, YOU ARE THE DATA CONTROLLER AND GETIDA IS THE DATA PROCESSOR (WHERE DATA CONTROLLER AND DATA PROCESSOR HAVE THE MEANINGS AS DEFINED IN THE DATA PROTECTION LEGISLATION). SCHEDULE A SETS OUT THE SCOPE, NATURE, AND PURPOSE OF PROCESSING BY GETIDA, THE DURATION OF THE PROCESSING AND THE TYPES OF PERSONAL DATA (AS DEFINED IN THE DATA PROTECTION LEGISLATION, PERSONAL DATA) AND CATEGORIES OF DATA SUBJECT.
2.3. WITHOUT PREJUDICE TO THE GENERALITY OF CLAUSE 2.1, YOU WILL ENSURE THAT YOU HAVE ALL NECESSARY APPROPRIATE CONSENTS AND NOTICES IN PLACE TO ENABLE LAWFUL TRANSFER OF THE PERSONAL DATA TO GETIDA FOR THE DURATION AND PURPOSES OF THIS AGREEMENT.
2.4. WITHOUT PREJUDICE TO THE GENERALITY OF CLAUSE 2.1, GETIDA SHALL, IN RELATION TO ANY PERSONAL DATA PROCESSED IN CONNECTION WITH THE PERFORMANCE BY GETIDA OF ITS OBLIGATIONS UNDER THIS AGREEMENT:.
2.4.1. PROCESS THAT PERSONAL DATA ONLY ON YOUR WRITTEN INSTRUCTIONS UNLESS GETIDA IS REQUIRED BY APPLICABLE LAWS TO OTHERWISE PROCESS THAT PERSONAL DATA. WHERE GETIDA IS RELYING ON LAWS OF A MEMBER OF THE EUROPEAN UNION OR EUROPEAN UNION LAW AS THE BASIS FOR PROCESSING PERSONAL DATA, GETIDA SHALL PROMPTLY NOTIFY YOU OF THIS BEFORE PERFORMING THE PROCESSING REQUIRED BY THE APPLICABLE LAWS UNLESS THOSE APPLICABLE LAWS PROHIBIT GETIDA FROM SO NOTIFYING YOU;.
2.4.2. ENSURE THAT IT HAS IN PLACE APPROPRIATE TECHNICAL AND ORGANIZATIONAL MEASURES, REVIEWED AND APPROVED BY YOU, TO PROTECT AGAINST UNAUTHORIZED OR UNLAWFUL PROCESSING OF PERSONAL DATA AND AGAINST ACCIDENTAL LOSS OR DESTRUCTION OF, OR DAMAGE TO, PERSONAL DATA, APPROPRIATE TO THE HARM THAT MIGHT RESULT FROM THE UNAUTHORIZED OR UNLAWFUL PROCESSING OR ACCIDENTAL LOSS, DESTRUCTION OR DAMAGE AND THE NATURE OF THE DATA TO BE PROTECTED, HAVING REGARD TO THE STATE OF TECHNOLOGICAL DEVELOPMENT AND THE COST OF IMPLEMENTING ANY MEASURES (THOSE MEASURES MAY INCLUDE, WHERE APPROPRIATE, PSEUDONYMIZING AND ENCRYPTING PERSONAL DATA, ENSURING CONFIDENTIALITY, INTEGRITY, AVAILABILITY, AND RESILIENCE OF ITS PLATFORM AND SERVICES, ENSURING THAT AVAILABILITY OF AND ACCESS TO PERSONAL DATA CAN BE RESTORED IN A TIMELY MANNER AFTER AN INCIDENT, AND REGULARLY ASSESSING AND EVALUATING THE EFFECTIVENESS OF THE TECHNICAL AND ORGANIZATIONAL MEASURES ADOPTED BY IT);.
2.4.3. ENSURE THAT ALL PERSONNEL WHO HAVE ACCESS TO AND/OR PROCESS PERSONAL DATA ARE OBLIGED TO KEEP THE PERSONAL DATA CONFIDENTIAL; AND.
2.4.4. NOT TRANSFER ANY PERSONAL DATA FROM WITHIN THE EUROPEAN ECONOMIC AREA TO OUTSIDE OF THE EUROPEAN ECONOMIC AREA UNLESS YOUR PRIOR WRITTEN CONSENT HAS BEEN OBTAINED AND THE FOLLOWING CONDITIONS ARE FULFILLED:.
2.4.4.1. YOU OR GETIDA HAS PROVIDED APPROPRIATE SAFEGUARDS IN RELATION TO THE TRANSFER;.
2.4.4.2. THE DATA SUBJECT HAS ENFORCEABLE RIGHTS AND EFFECTIVE LEGAL REMEDIES;.
Getida reserves the right to update or otherwise change its Privacy Policy at any time, whereupon Getida will update its Website accordingly. We will notify You of any changes by posting the new Privacy Policy on this webpage. You are advised to review this Privacy Policy periodically for any changes. If the changes are significant, We will try to provide a more prominent notice (including, for certain services, email notification of changes or through the Services).
2.4.4.3. GETIDA COMPLIES WITH ITS OBLIGATIONS UNDER THE DATA PROTECTION LEGISLATION BY PROVIDING AN ADEQUATE LEVEL OF PROTECTION TO ANY PERSONAL DATA THAT IS TRANSFERRED; AND.
2.4.4.3. GETIDA COMPLIES WITH ITS OBLIGATIONS UNDER THE DATA PROTECTION LEGISLATION BY PROVIDING AN ADEQUATE LEVEL OF PROTECTION TO ANY PERSONAL DATA THAT IS TRANSFERRED; AND.
2.4.4.4. GETIDA COMPLIES WITH REASONABLE INSTRUCTIONS NOTIFIED TO IT IN ADVANCE BY YOU WITH RESPECT TO THE PROCESSING OF THE PERSONAL DATA;.
2.4.5. ASSIST YOU, AT YOUR COST, IN RESPONDING TO ANY REQUEST FROM A DATA SUBJECT AND IN ENSURING COMPLIANCE WITH YOUR OBLIGATIONS UNDER THE DATA PROTECTION LEGISLATION WITH RESPECT TO SECURITY, BREACH NOTIFICATIONS, IMPACT ASSESSMENTS, AND CONSULTATIONS WITH SUPERVISORY AUTHORITIES OR REGULATORS;.
2.4.6. NOTIFY YOU WITHOUT UNDUE DELAY ON BECOMING AWARE OF A PERSONAL DATA BREACH;.
2.4.7. AT YOUR WRITTEN DIRECTION, OVERWRITE PERSONAL DATA AND COPIES THEREOF ON TERMINATION OF THE AGREEMENT UNLESS REQUIRED BY APPLICABLE LAW TO STORE THE PERSONAL DATA; AND.
2.4.8. MAINTAIN COMPLETE AND ACCURATE RECORDS AND INFORMATION TO DEMONSTRATE ITS COMPLIANCE WITH THIS CLAUSE 2.4 AND ALLOW FOR AUDITS OF COMPLIANCE WITH THIS CLAUSE 2.4 BY YOU OR YOUR DESIGNATED AUDITOR..
2.5. YOU DO NOT CONSENT TO GETIDA APPOINTING ANY THIRD-PARTY PROCESSOR OF PERSONAL DATA UNDER THIS AGREEMENT..
2.6. EITHER GETIDA OR YOU MAY, AT ANY TIME ON NOT LESS THAN 30 DAYS’ NOTICE, REVISE THIS CLAUSE 2.6 BY REPLACING IT WITH ANY APPLICABLE CONTROLLER TO PROCESSOR STANDARD CLAUSES OR SIMILAR TERMS FORMING PARTY OF AN APPLICABLE CERTIFICATION SCHEME (WHICH SHALL APPLY WHEN REPLACED BY ATTACHMENT TO THIS AGREEMENT)..
3. CURRENT PRACTICES: WITHOUT LIMITING THE FOREGOING, GETIDA REPRESENTS, AND YOU CONFIRM THAT YOU ARE AWARE OF AND APPROVE OF, EACH OF THE FOLLOWING:.
3.1. GETIDA DOES NOT COLLECT PERSONAL DATA FROM INDIVIDUALS, BUT RATHER GETIDA’S CLIENTS COLLECT PERSONAL DATA FROM THEIR CUSTOMERS, AND IN TURN THE COLLECTED DATA OVER TO GETIDA IN THE UNITED STATES;.
3.2. GETIDA DOES NOT COLLECT ANY PERSONAL DATA IN THE EUROPEAN ECONOMIC AREA;
3.3. GETIDA DOES NOT STORE ANY PERSONAL DATA IN THE EUROPEAN ECONOMIC AREA;
3.4. GETIDA DOES NOT TRANSFER ANY PERSONAL DATA FROM WITHIN THE EUROPEAN ECONOMIC AREA TO OUTSIDE THE EUROPEAN ECONOMIC AREA;
3.5. GETIDA DOES NOT RELY ON LAWS OF A MEMBER OF THE EUROPEAN UNION OR EUROPEAN UNION LAW AS THE BASIS FOR PROCESSING PERSONAL DATA; AND
3.6. GETIDA USES AMAZON WEB SERVICES TO HOST YOUR DATA, AND YOU CONFIRM THAT THIS SATISFIES SECTION 2.4.2 ABOVE. SCHEDULE A PROCESSING, PERSONAL DATA AND DATA SUBJECTS
1. PROCESSING BY GETIDA
1.1. SCOPE: GETIDA RECEIVES INFORMATION FROM EACH OF ITS CLIENTS REGARDING THE CLIENT’S RETAIL CUSTOMERS AND PURCHASES
1.2. NATURE: GETIDA ORGANIZES THE FOREGOING CATEGORIES OF INFORMATION INTO ITS SOFTWARE SYSTEM AS DIRECTED BY EACH GETIDA CLIENT, AND PROVIDES EACH GETIDA CLIENT ACCESS TO ITS SPECIFIC INFORMATION, AS DIRECTED BY THAT GETIDA CLIENT
1.3. PURPOSE OF PROCESSING: GETIDA ORGANIZES THE FOREGOING CATEGORIES OF INFORMATION FOR EACH GETIDA CLIENT IN ORDER TO PROVIDE ACCESS TO THE INFORMATION TO EACH SUCH GETIDA CLIENT
1.4. DURATION OF THE PROCESSING: GETIDA MAINTAINS THE FOREGOING CATEGORIES OF INFORMATION FOR EACH GETIDA CLIENT IN ACCORDANCE WITH THE GETIDA CLIENT’S INSTRUCTIONS.
2. TYPES OF PERSONAL DATA: GETIDA RECEIVES THE FOLLOWING CATEGORIES OF INFORMATION FROM ITS CLIENTS: RETAIL CUSTOMERS’ NAMES, EMAIL ADDRESSES AND TELEPHONE NUMBERS SPECIFIC TO EACH GETIDA CLIENT, ANY CORRESPONDENCE WE HAVE WITH YOU, INFORMATION YOU PROVIDE WHEN YOU USE THE WEBSITE OR SERVICES, INFORMATION YOU SUBMIT OR UPLOAD TO THE WEBSITE OR THE SERVICES, OR DATA WE COLLECT FROM YOUR SYSTEMS OR THIRD-PARTY SERVICES, DETAILS OF TRANSACTIONS MADE BY YOU THROUGH THE WEBSITE OR SERVICES, DETAILS OF YOUR VISITS TO OUR WEBSITE, WHICH INCLUDES WITHOUT LIMITATION LOCATION AND TRAFFIC DATA, WEBLOGS, RESOURCES YOU ACCESS AND OTHER COMMUNICATION DATA. AND CLIENT DATA SUBMITTED TO US BY YOU WHICH MAY CONTAIN PERSONAL DATA (AND POTENTIALLY SENSITIVE PERSONAL DATA OF USERS AND THIRD PARTIES. “SENSITIVE PERSONAL DATA” AS DEFINED BY THE GDPR.
YOU REPRESENT AND WARRANT THAT YOU I) HAVE THE RIGHT TO TRANSFER SUCH PERSONAL DATA TO US FOR THE PURPOSE OF RECEIVING THE SERVICES; AND II) ARE SOLELY RESPONSIBLE FOR OBTAINING ALL REQUIRED CONSENTS, AUTHORIZATIONS, AND PERMISSIONS FROM SUCH USERS AND THIRD PARTIES AND PROVIDING ALL REQUIRED NOTIFICATIONS TO SUCH USERS AND THIRD PARTIES (WHERE APPLICABLE) TO ENABLE YOU TO PROVIDE SUCH INFORMATION TO US AND TO GRANT TO US THE RIGHTS SET FORTH IN THIS PRIVACY POLICY. YOU MAY NOT PROVIDE US WITH ANY CLIENT DATA OR OTHER INFORMATION CONTAINING THE PERSONAL DATA OF USERS OR THIRD PARTIES UNLESS AND UNTIL YOU HAVE OBTAINED ALL NECESSARY CONSENTS, AUTHORIZATIONS, AND PERMISSIONS TO DO SO.
3. CATEGORIES OF DATA SUBJECT: GETIDA RECEIVES INFORMATION REGARDING INDIVIDUAL RETAIL CUSTOMERS OF GETIDA’S CLIENTS
4. CONFIDENTIALITY: GETIDA MAINTAINS STRICT CONFIDENTIALITY IN CONNECTION WITH ALL OF ITS CLIENTS’ DATA